JK Findings USA Headquarters 1500 Brighton-Henrietta TL Road Rochester, NY 14623 TEL 585.292.0770 TOLL FREE 800.338.6157 FAX 585.292.0774 TOLL FREE 800.785.1734 JK Findings Hong Kong Office JK Findings, Unit J, 6th Floor, Summit Building 30 Man Yue Street Hung Hom, Kowloon HK TEL 852.2723.9148 FAX 852.2422.5231 GENERAL INFORMAT I ON CONTACT INFORMAT I ON CONNECT WITH JK F IND INGS No portion of this document may be reproduced without the expressed written permission of JK Findings. Terms Domestic Accounts: Net 30 days for approved accounts, COD or In Advance for all other accounts. No shipments made to accounts past due International Accounts: Deposit required with order, full payment required prior to shipment Pricing • Prices are subject to change without notice • Prices are calculated using a base price and increment and at the markets on the date of shipment • Gold fixing – PM London Fix + 2.0% surcharge • Silver fixing – London Fix + 4.5% surcharge • Platinum fixing – PM London Fix + 2% surcharge Orders Minimum Order – MOQ as listed per item and USD $250.00 per order. Returns • No claims allowed after 5 days from date of receipt. • No returns accepted without return authorization (RA) number, after 30 days from invoice date, on special orders or customer trademarked items. • To receive a return authorization (RA) number, send an email to firstname.lastname@example.org and include your invoice number and reason for return. • Full refunds are only offered due to manufacturing defects. All other returns due to customer order error / cancellation are subject to a 10% restocking fee. NSI – Non-Stock Item • NSI’s are special order only and will require a deposit at time of order, order cannot be cancelled once production has started • JK reserves the right to ship + / - 10% on all special ordered items • Trade marking is available on many items. Stamp fee is required at time of order Finishing AT = Anti-Tarnish Treatment, JK Findings has in- house Anti-Tarnish finishing SPAT= Fine Silver Plated & Anti-Tarnish Treatment GP = Flash Gold Plated RGP = Flash Rose Gold Plated RH = Rhodium Plated, available on most white gold items. Weights The gram weights listed in the catalog are averages and may fluctuate ± 5 Leather Our leather undergoes a hand-dying process. Color may vary slightly from shipment to shipment. Magnet Health Warning Contains small magnets. Swallowed or inhaled magnets can attract through and squeeze intestines or other body tissue, causing serious injury or death. Seek immediate medical attention if swallowed or inhaled. Magnetic fields can affect the function of pacemakers or other implanted electronic medical devices.