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- JK Findings
- >Frequently Asked Questions
Frequently Asked Questions
Have questions about jewelry findings, precious metal components, manufacturing, ordering, or working with JK Findings? As a trusted jewelry findings manufacturer and wholesale supplier, we provide answers to common questions about our products, materials, production processes, and services. Whether you are looking for information about gold filled jewelry, sterling silver findings, compliance, shipping, or wholesale ordering, our FAQ guide is designed to help jewelry professionals find the information they need quickly.
Our FAQs are organized by category to help jewelry makers, designers, and wholesale customers quickly find information about products, materials, ordering, manufacturing, shipping, and more. Click on any question below to expand the answer.
Gold Filled Jewelry Questions
Can you solder gold filled?
Yes. Gold filled jewelry findings can be soldered with a torch and gold solder to other metals. Be mindful that there is a risk of the gold layer melting enough to show the base metal underneath, so use caution when applying torch heat.
This is especially important when working with jewelry findings in bulk production or wholesale jewelry supplies where careful handling is essential for maintaining product quality.
Is gold filled waterproof?
Gold filled jewelry is not considered fully waterproof. While it is significantly more durable than gold plated jewelry and can handle occasional water exposure, it is best to avoid extended contact with water whenever possible.
We recommend keeping gold filled jewelry away from chlorine, salt water, cleaning agents, lotions, and perfumes. These substances can wear down the surface over time.
With proper care, gold filled jewelry can last for years without tarnishing, flaking, or fading, making it a popular choice among both jewelry makers and customers.
Can you test if something is gold filled?
Testing gold filled jewelry can be tricky. Common methods like X-ray (XRF) testing or acid testing are meant to test solid gold and are not reliable for gold filled because they either read too shallow or can damage the gold layer and misrepresent the results.
The most accurate methods are destructive tests like fire assay or cross-section analysis, which are not practical for finished products.
That is why it is best to rely on hallmark stamps, such as "1/20 14K GF," and purchase from trusted suppliers who provide proper documentation.
As a jewelry findings manufacturer, JK Findings marks nearly all of our gold filled jewelry findings and provides material certifications to ensure transparency and quality.
How do I clean gold filled jewelry?
The most common at-home method for cleaning gold filled jewelry is using mild soap and water.
Mass-produced and readily available jewelry cleaners may also be used, but directions should always be reviewed before use as many have restrictions.
This applies to both individual jewelry care and maintaining gold filled jewelry findings wholesale inventory.
Jewelry Care and Tarnish Questions
What causes tarnishing and how can I prevent it?
Tarnishing is caused by oxidation. To help prevent this, keep jewelry findings and finished pieces polished, clean, and properly stored.
JK Findings seals all products in plastic poly bags with anti-tarnish strips to help prolong shelf life. This is an important practice for anyone handling wholesale jewelry supplies and jewelry findings inventory.
Why does silver tarnish if there is anti-tarnish on it?
Over time, the anti-tarnish barrier will wear away and oxidation will occur. Tarnish is most likely due to contact with sulfur compounds or other chemicals that attack copper within sterling silver.
The amount of wear, storage conditions, and skin chemistry will determine how quickly tarnishing occurs.
Does silver with rhodium plating tarnish?
Rhodium plated silver jewelry findings are much less likely to tarnish than raw sterling silver because the rhodium layer provides a protective barrier between the silver and outside elements.
Why does silver tarnish when stored with leather and how can I prevent it?
The tannins in leather release gases that cause silver to tarnish. When leather and silver are stored in the same poly bag or container, the gases become trapped inside and tarnishing can occur.
To help prevent this, we add anti-tarnish strips and a desiccant (silica gel is the most commonly used) to all poly bags containing leather jewelry with silver findings.
The anti-tarnish strips absorb and trap sulfides and pollutants in the air while the desiccant removes moisture from the air. If using your own packaging, it is a good idea to add both to help protect your jewelry findings.
Jewelry Findings and Sizing Questions
How do I determine what size pearl cup I should use?
You should use a pearl cup that is approximately two-thirds the size of the pearl you are using.
Selecting the correct pearl cup size helps provide proper support while maintaining a balanced and professional appearance in your finished jewelry design.
How do I determine what size bead cap I should use?
You should use a bead cap that is approximately two-thirds the size of the bead you are using.
Choosing the correct bead cap size allows the bead cap to complement the bead shape while providing the proper fit and finished look for your jewelry design.
How do I choose the correct jump ring size?
The correct jump ring size depends on the jewelry design, the components being connected, and the strength required for the finished piece.
When selecting a jump ring, consider both the inside diameter (ID) and wire diameter. A larger inside diameter provides more space for attaching multiple components, while a thicker wire gauge provides additional strength and durability.
For wholesale jewelry production, selecting the proper balance between size, appearance, and strength helps ensure the finished piece performs well during everyday wear.
What is the difference between inside diameter and outside diameter?
Inside diameter (ID) measures the open space inside a jewelry finding, while outside diameter (OD) measures the total measurement from the outer edges of the component.
For items such as jump rings, clasps, and connectors, the inside diameter is often the most important measurement because it determines what components will fit through the opening.
How do I choose the correct wire gauge for jewelry making?
Wire gauge refers to the thickness of the wire. In jewelry making, the correct gauge depends on the application, design, and amount of strength needed.
Thicker wire gauges provide more strength and are commonly used for structural components such as clasps, jump rings, and heavier designs. Thinner gauges are often used for delicate components, wrapping, and detailed work.
Remember that jewelry wire gauge sizing works differently than standard measurements because a larger gauge number represents thinner wire.
How do I select the right clasp size for my jewelry design?
The right clasp size depends on the weight, style, and intended use of the finished jewelry piece.
Smaller clasps are commonly used for lightweight necklaces, bracelets, and delicate designs, while larger clasps provide additional strength and are better suited for heavier chains, beads, or statement pieces.
When designing wholesale jewelry collections, choosing a clasp that matches both the visual style and functional requirements of the piece is important.
How do I choose the correct crimp bead size?
The correct crimp bead size depends on the diameter of the jewelry wire or stringing material being used.
A properly sized crimp bead should securely hold the wire without damaging it. Using a crimp that is too small may weaken the connection, while using one that is too large may affect the appearance of the finished piece.
How do I know what size head pin or eye pin I need?
The correct head pin or eye pin size depends on the bead size, the amount of wire needed for forming, and the style of the finished component.
Length determines how much room is available for creating loops, wrapping, or attaching additional components. Wire diameter determines the strength and appearance of the finished design.
What does gauge mean in jewelry findings?
Gauge refers to the thickness of jewelry wire or sheet material. It is commonly used when describing items such as ear wires, jump rings, head pins, eye pins, and jewelry wire.
A smaller gauge number indicates thicker material, while a larger gauge number indicates thinner material.
Understanding gauge helps jewelry makers select components that are appropriate for their design, durability requirements, and manufacturing process.
Material Compliance and Certifications
Are your items nickel compliant with European Standard?
Yes. All of our .925 silver jewelry findings are nickel free, making them compliant with European standards for nickel restrictions and suitable for international buyers looking for quality wholesale jewelry supplies.
We understand that material compliance is important for jewelry businesses selling to customers around the world, and we work to provide reliable material information for our products.
Are your jewelry findings EU REACH compliant?
Yes. Our jewelry findings are EU REACH compliant, making them suitable for businesses that require materials meeting international regulatory standards.
REACH compliance helps ensure that products meet requirements regarding the safe use of chemicals and materials within the European Union.
For your 1/20 14K gold filled items that show a country of origin of China, does this mean you are producing the gold filled material in China?
No. Our 1/20 14K Gold Filled materials are sourced from US-based suppliers. This material is then transferred to our manufacturing facility in China, where the final gold filled jewelry findings are created.
The country of origin refers to where the final product is manufactured, not where the gold filled raw material was originally produced.
We maintain transparency throughout our supply chain and can provide additional material information when needed.
Can you provide material certifications for your jewelry findings?
Yes. We provide material certifications and documentation to help customers verify the quality and specifications of our products.
As a jewelry findings manufacturer, we understand the importance of transparency when purchasing precious metal components and wholesale jewelry supplies.
If you need additional documentation for a specific product, please contact our customer service team for assistance.
Ordering and Account Questions
How do I obtain a username and password for the website?
If you are a current customer and would like to obtain a login and password for online ordering, please contact your Customer Service Representative.
If you do not yet have an account with us and would like to begin ordering, please submit a customer application. This application can be completed online by entering your company information and submitting the form for review.
As a wholesale jewelry findings supplier, website access allows approved customers to view pricing and place orders online.
I would like to set up an account with open payment terms. How do I do this?
To apply for an account with open payment terms, complete and submit our online customer application.
This form can also be accessed by clicking "Create Account" at the top of our website. Once submitted, our team will review the information provided and follow up regarding account approval.
What kind of payments do you accept?
We accept the following payment methods:
- Company Check
- ACH
- Wire Transfer
- Credit Card: VISA® and MasterCard® accepted
- PayPal® (a 3% convenience fee will be applied)
- Alipay (available for China customers only)
For credit card payments, a credit hold will be placed on your account at the time of order. Your card will not be charged until the day of shipment. Please advise if you are using a debit card, as we do not place a credit hold on debit card accounts.
Please note that we do not accept cash payments.
Do you have a minimum order policy?
Yes. We have a minimum order amount of $250.
If an order is submitted for less than this amount, our team will contact you to either add additional items to your order or cancel the order.
I see items on your website that I am interested in, but the prices are not listed. How do I get pricing information?
Pricing is available on our website, but customers must log in to view pricing information.
Existing customers can contact us to receive a username and password. New customers should complete and submit our online customer application, which can also be accessed by clicking "Apply for Account" at the top of the website.
Because we specialize in wholesale jewelry findings, pricing is tailored for approved wholesale customers.
Shipping and Delivery Questions
Why does my order summary indicate that shipping charges will be calculated at a later date?
Accurate shipping charges cannot be calculated until your order has been pulled and the exact weight and package dimensions have been determined.
An estimated shipping cost can be provided at the time of order. Simply contact our Customer Service Department with your web order number, and our team will be happy to provide an estimated shipping amount.
How soon will I receive my order?
If your jewelry findings items are in stock, we will ship your order the same day.
If an item is not currently in stock, turnaround times will vary depending on the product and availability. Your Customer Service Representative can provide an estimated lead time for your order.
As a jewelry findings manufacturer, we work to maintain inventory levels and provide reliable turnaround times for our wholesale customers.
How much will domestic shipping cost?
Shipping charges depend on the total order weight and box size.
Your Customer Service Representative can provide an estimated shipping cost at the time of your order.
Pricing and Product Information
What are the metal prices displayed on your site?
The metal prices displayed on our website are based on the current market pricing for precious metals, including the London Fix for gold and silver, along with applicable metal premiums.
For gold, we use the second London Fix plus our metal premium. For silver, we use the London Fix that occurs once per day at noon GMT. When there is no London market, we use the most recent available market price.
Our current metal premiums are:
- Gold Fixing: PM London Fix plus 3.5% surcharge
- Silver Fixing: London Fix plus 6.5% surcharge
The London Fix is a globally recognized benchmark used throughout the precious metal industry to establish pricing for gold and silver products. JK Findings uses the PM Gold Fix to help determine daily gold market pricing.
Do your product pictures depict actual size?
No. Product pictures are not shown at actual size.
For accurate sizing information, click on the product listing and review the description and specifications tabs. These sections provide important details such as dimensions, weight, and material information.
If you need additional sizing information, our Customer Service Department is happy to assist.
Why do precious metal prices change?
Precious metal prices fluctuate based on global market conditions, supply and demand, economic factors, and other industry influences.
Because many of our jewelry findings are made with gold and silver, changes in metal markets can affect product pricing. We update our pricing based on current market conditions to provide accurate and transparent pricing for our wholesale customers.
Company and Catalog Questions
Do you have a physical selling point or showroom?
No. We do not have a public showroom or physical retail selling location.
Customers can browse our wholesale jewelry supplies and jewelry findings online. We also welcome opportunities to meet with customers during scheduled sales trips or at trade shows where we exhibit or attend.
I would like a printed copy of your catalog. How do I get one?
Our catalogs and product flyers are available through the Catalogs and Flyers section of our website.
To view a catalog, select the catalog you would like to review. An interactive version will load, and you can use the printer icon within the catalog viewer to print a copy.
Our jewelry findings catalogs include information about our products, materials, and available wholesale jewelry supplies.
Can I meet with JK Findings representatives in person?
Yes. While we do not have a public showroom, customers may request to meet with our team during scheduled sales trips or at trade shows where JK Findings exhibits or attends.
Trade shows provide an opportunity to discuss products, manufacturing capabilities, and wholesale jewelry findings solutions directly with our team.
Jewelry Terms and Abbreviations
What do common jewelry findings abbreviations mean?
Below are common abbreviations used throughout jewelry findings catalogs, product descriptions, and manufacturing specifications.
- 1# - 1 Number Hard Wire
- 2# - 2 Number Hard Wire
- 3# - 3 Number Hard Wire
- 4# - 4 Number Hard Wire
- AT - Anti-Tarnish
- C and L - Click and Lock
- CL - Closed
- CZ - Cubic Zirconia
- DC - Diamond Cut
- DN - Double Notch
- DS - Dead Soft
- DSCB - Double-Sided Checkerboard Stone
- ga - Brown and Sharpe Wire Gauge
- GP - Yellow Gold Plated
- ID - Inside Diameter
- JR - Jump Ring
- LB - Leverback
- LC - Lobster Claw
- MOA - Minimum Order Amount
- MOQ - Minimum Order Quantity
- OD - Outside Diameter
- OX - Oxidized
- QSTM - Quality Stamp Trade Mark
- RGP - Rose Gold Plated
- RH - Rhodium Plated
- SPAT - Silver Plated Anti-Tarnish
- SPS+ - Silver Plated with Silver Plus Anti-Tarnish
- SR - Spring Ring
- TC - Trigger Clasp
- TO - 1 Troy Ounce = 31.1035 Grams
Where can I learn more about jewelry finding terminology?
Understanding jewelry terminology can make selecting the correct components easier when designing and manufacturing jewelry.
For additional information about common types of findings and chain terminology, jewelry professionals may reference industry resources and educational materials from established jewelry trade organizations.